Emergency
Care Services
Extraordinary care and dedication
Committed to delivering aid during times of emergency along with COVID management
services to our employees and family members
Emergency Care Services
| Service Category | Service Line | Description of Service | Delivery Mode | Promised TAT |
|---|---|---|---|---|
| COVID Care and General Clinical Support | Doctor Consult - General Physician | 24/7 nurse supported by General Physician consult | Tele-mode. Live interaction with nurse and doctor consults upon appointment | Within 60 minutes |
| Emergency Response | Ambulance on call through our partner Medulance that provides dedicated helpline for HCL | Order placement and payment directly to them | Helpline number - 18001037150 | Ambulance 90-120 minutes |
| COVID Home Isolation Care | Clinical monitoring program unless the individuals move to recovered cohort | Nurse (daily) and doctor as per need basis | Tele-mode. Program activated as needed | |
| Extended Services | RT PCR | Order placement and payment via Helpline | On-site and at home as applicable | RTPCR <24 hours (9:00 am - 4:00 pm) Results in 24-48 hours |
Disclaimer
Do the cashless health-check services have any tax implications?
- The cashless health-check services are funded by HCLT for the family members of the employees and covered by insurance in case employees avail the same.
- Even if a service is fully funded by HCLT or a certain part, only tax component must be borne by an employee since he/she is availing it as a service as per the government rules.
- For e.g. If an employee falls under 5% tax bracket and he/she avails health check or other service being funded by HCLT. Let’s say, the price of health check is Rs 2500. So instead of paying the full Rs 2500 for the health check, the employee will have to bear 5% of Rs 2500 i.e., Rs. 125 for availing the health check for a family member.
- Similarly for other services being funded by HCLT for the employees or their family members.
